When looking at the types and styles of communication, it is suggested that there are three types from which include assertive, aggressive as well as passive. I believe that as a nurse it is crucial to use assertive techniques whilst communicating with others around me. According to O’Toole (2016), the concept of assertive communication enables us as individuals to portray our thoughts and feelings to others as well as having the maintenance of having respect for the individual as a patient which then alleviates the concept of collaboration with each other.
As a nurse from using communication that is considered as assertive, it would involve maintaining continuous eye contact with the patient, in regards to the body posture it should be relaxed and considered as strong however also being cautious of the perspectives of others around you (Pipas & Jaradat, 2010). Overall from assertively communicating it would be beneficial as it would ensure positive collaboration and relationships with patients.
The table below demonstrates examples of both verbal as well as non-verbal communication concepts for each style.
The following video composed by Alarie (2016) explains what assertive communication is more specifically. (Please click on the link below to watch)
SOURCES USED –
Alarie, J. (2016). Assertive Communication. Retrieved from https://www.youtube.com/watch?v=ZeET4T6rYiw
- This video created by Alarie was used as it explains what assertive communication is more clearly.
O’Toole, G. (2016a). Awareness of the effects of non-verbal communication. In Communication: Core interpersonal skills for health professionals (3rd ed., pp 108-122). Chatswood, Australia: Elsevier.
- This particular source enabled me to identify the types of communication and the verbal and non-verbal aspects of it.
O’Toole, G. (2016b). The specific goals of communication for health professionals: Introductions and providing information. In Communication: Core interpersonal skills for health professionals (3rd ed., pp 21-32). Chatswood, Australia: Elsevier.
- This source was used as it helped to define what assertive communication was.
Pipas, M. D., & Jaradat, M. (2010). Assertive communication skills. Annales Universitatis Apulensis Series Oeconomica, 12(2). Retrieved from http://search.proquest.com.ezproxy.uws.edu.au/docview/856208387?accountid=36155&rfr_id=info%3Axri%2Fsid%3Aprimo
- This journal article enabled me to explain how assertive communication can be achieved as a nurse.
REFERENCES –
Alarie, J. (2016). Assertive Communication. Retrieved from https://www.youtube.com/watch?v=ZeET4T6rYiw
O’Toole, G. (2016). Awareness of the effects of non-verbal communication. In Communication: Core interpersonal skills for health professionals (3rd ed., pp 108-122). Chatswood, Australia: Elsevier. Retrieved from https://www.elsevier.com/books/communication/otoole/978-0-7295-8100-4
O’Toole, G. (2016). The specific goals of communication for health professionals: Introductions and providing information. In Communication: Core interpersonal skills for health professionals (3rd ed., pp 21-32). Chatswood, Australia: Elsevier. Retrieved from https://www.elsevier.com/books/communication/otoole/978-0-7295-8100-4
Pipas, M. D., & Jaradat, M. (2010). Assertive communication skills. Annales Universitatis Apulensis Series Oeconomica, 12(2). Retrieved from http://search.proquest.com.ezproxy.uws.edu.au/docview/856208387?accountid=36155&rfr_id=info%3Axri%2Fsid%3Aprimo
Communication in Nursing 